You are welcome to take out travel cancellation insurance with us via Europäische Reiseversicherung.
More informations you will find here....
Our current COVID-19 policies
For your safe and carefree family holiday
The safety and well-being of our guests are our top priority. We have taken appropriate precautions so you can enjoy your vacation to the fullest. A carefree vacation in the Zillertal.
Your safety and well-being is well taken care of, even if we must of course still adhere to some adjustments in daily interaction.
Entry to Austria
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From May 16, entry from all countries is no longer subject to the 3-G requirement (vaccinated, recovered or tested).
Our cancellation policy
Serenitiy instead of worry lines
General cancellation conditions
winter season 2022/2023/2024
- Cancel free of charge up to 3 months before arrival
- up to 1 month before arrival we charge 40% of the total price
- up to 7 days before arrival we charge 70% of the total price
- in the last week and in case of non-arrival we charge 90% of the total price
Summer season 2022/2023/2024
- Cancel free of charge up to 3 months before arrival
- up to 1 month before arrival we charge 40% of the total price
- up to 7 days before arrival we charge 70% of the total price
- in the last week and in case of non-arrival we charge 90% of the total price
