You are welcome to take out travel cancellation insurance with us via EuropÀische Reiseversicherung.
More informations you will find here....
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For your safe and carefree family holiday
The safety and well-being of our guests is our top priority. We therefore ask you âNOTâ to come to us with contagious diseases. We recommend that you take out travel cancellation insurance if it is not already included in the additional offer of a credit card etc.
Our cancellation policy
Serenitiy instead of worry lines
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General cancellation conditionsÂ
winter season 2024/2025
- Cancel free of charge up to 3 months before arrival
- up to 1 month before arrival we charge 40% of the total price
- up to 7 days before arrival we charge 70% of the total price
- in the last week and in case of non-arrival we charge 90% of the total price
Summer season 2025
- Cancel free of charge up to 3 months before arrival
- up to 1 month before arrival we charge 40% of the total price
- up to 7 days before arrival we charge 70% of the total price
- in the last week and in case of non-arrival we charge 90% of the total price
